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ToolkitMessaging & Outreach

Messaging & Outreach

The best outreach is simple, consistent, and welcoming. You don’t need a marketing budget — you need a clear message and the right channels.

Core message

When telling people about Critical Mass, focus on three things:

  1. What it is — A monthly community bike ride
  2. When and where — The specific date, time, and meeting point
  3. Who it’s for — Everyone. No experience required, all bikes welcome

Avoid jargon, political framing, or inside jokes in your public communications. Keep it inviting.

Channels

Social media

  • Instagram is effective for visual storytelling and event promotion
  • Facebook events still work well for discoverability in many cities
  • Twitter/X, Mastodon, and Bluesky for broader reach
  • Post consistently — at minimum, one post per month announcing the next ride

Messaging groups

  • WhatsApp, Signal, or Telegram groups for your core community
  • Keep group rules simple: be respectful, stay on topic
  • Pin the next ride details at the top

Physical outreach

  • Flyers at bike shops, cafes, community boards, and universities
  • Spoke cards handed out during rides
  • Word of mouth at other cycling events
  • See Graphics & Materials for templates

Local media

  • Invite local journalists or bloggers to ride along
  • Write a short press release for your first ride or a milestone ride
  • Offer a clear, friendly point of contact

Tone and voice

  • Welcoming — assume nothing about the reader’s experience
  • Practical — give people the information they need to show up
  • Positive — focus on what Critical Mass is, not what it’s against
  • Local — make it feel like your city’s ride, not a generic event

Growing your audience

  • Post ride photos and recaps after every ride
  • Tag locations and use relevant local hashtags
  • Encourage riders to share their own photos
  • Feature different riders and their stories
  • Cross-promote with local bike shops, advocacy groups, and community organizations

Common mistakes

  • Posting only to existing followers — branch out to new communities
  • Using confrontational language that alienates potential riders
  • Inconsistent posting — people forget about rides they don’t see promoted
  • Overcomplicating the message — simplicity wins
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